Power Jack Repair provides same day power jack repair service for a flat rate fee of $125 that includes everything: all labor, a brand new DC power jack for your laptop computer, a brand new DC power plug for your AC power adapter (if needed), complimentary (FREE) shipping back to you via DHL Express, and a lifetime warranty. All work is done within 24 hours after receiving your laptop.  We guarantee the quality of our work by a lifetime warranty, if you break your DC power jack ever again we will repair  it at no extra charge.  You can either mail your laptop in or if you are in the Chicago land area feel free to stop by and your DC power jack repair won't take more than 3-4 hours since there is more than 50 different types of DC jacks in stock at all times.

The following location handles more DC jack replacements than anyone else in the world.  Please write out a check made out to Applicasoft for $125, on a separate piece of paper write down your return address (if different from the one on the check), phone and email address (if you want us to send you a tracking number to your email). In order to get a lifetime warranty please include your laptop AC adapter with the package. Mail your well packaged laptop to the address below. Mailing address is:

Chicago land clients please note that we are located 25 minutes north of downtown of Chicago, feel free to schedule an appointment and stop by at our location six days a week 10 a.m. - 8 p.m. Monday - Saturday.

Any rules we should be aware of? Yes, the first one is if you don't include your AC Power Adapter with the laptop you won't get any warranty or support from us. Second rule is badly packaged laptops will be sent back to the owner without being worked on. Make sure to wrap your laptop in at least 2-3 inches of bubble wrap, and put it in the box with plenty of cushion or fluffy stuff. Please note: free boxes provided by United States Postal Service provide inadequate protection for your laptop.

Are you still in business?  The last time this page was updated is June 20th, 2008 so if you are browsing sometime around that date then yes we are still in business.

Are there any extra charges?  There is no extra hidden fees or charges.    If we don't fix your laptop  you don't pay anything, not even the shipping back to you.

How do we submit a payment? We prefer it if you would enclose a check made out to Applicasoft for $125. If we would be unable to fix the laptop it is easier and cheaper for us to refund a check (simply put the check back into the laptop) than a credit card transaction.  If the return address is different from the one on the check please enclose a note that would say so.  Alternatively you can pay by credit card through Google checkout (click the button that could be found below), after the payment please print out a receipt and send it along with the laptop.    

Turn around times? All laptops received by DHL, Fedex, or US Postal Service are fixed and sent back the same day as we receive your laptop.  Because UPS delivers packages late in the day, all laptops received by UPS are out of here the next day.  We provide the fastest turn around time in the industry, there isn't a company out there that can match us. 

Warranty? We provide a lifetime warranty on all DC jacks that we replace. If you will ever break your jack again, we will replace it at no charge. We will only replace it one more time. You are covered by the warranty for as long as you are using a factory AC power adapter, if you use any universal power adapters the warranty is void. That is the reason we ask everyone to send a factory power adapter with your laptop so that we could fix the plug on it if it is faulty, there is no charge for it. We are the only power jack repair business that offers a lifetime warranty on all DC jack replacements that we do. We do not give any warranty for the DC plug  (tip of your ac adapter that goes bad) replacement since we do it for free as a courtesy.

Do you have all parts in stock? We have multiple quantities of more than 50 different types of DC jacks in stock at all times.  Within the last year of operation there wasn't a single case where we would not have a jack for any of the laptops that we have serviced.  The rule is simple, if we don't have a jack for your laptop, nobody else has it either.   

How much is the shipping usually? To send a laptop via UPS or DHL it is usually about $6.50-$15.  If you ship your laptop to us we will ship the laptop back to you at our expense via DHL  If you need a laptop ASAP you can prepay the overnight shipping back to you. 

How long does it take to replace a  DC power jack on my system? Average DC jack replacement job lasts about 3-4 hours.  All work is done the same day since we have all of the dc jacks in stock.

What time are you open? You can bring you laptop over to Wheeling location 10 a.m. - 8 p.m. Monday-Saturday (make sure to call in advance).

Do you repair or do you replace the power jack? We only replace power jacks, it is a more time consuming process than simply repairing a DC power jack but in a long run we don't have to deal with any  warranty work..

I live in Chicago land can I drop off my laptop? Yes you can drop off your laptop at the Wheeling address 7 days a week, for maps look into contact us page. Please call in advance to make sure somebody is going to be there to meet you.  Generally you would be able to pick it up within 3-4 hours..

I live in Chicago land can you pick up my laptop and drop it off? We no longer offer pickup and drop off service.

Do you need a password to get into my system? No, we do not need any of your passwords

Do you need my hard drive? We don't need your hard drive. We encourage everyone to keep the hard drive home.

Do I need to send an AC adapter? Yes, to test out your system we would prefer to have your AC DC power adapter, however if you are missing an AC DC adapter we still can work on it and test out your computer using our adapters.  If your power plug adapter is broken, we will attempt to fix it or replace it at no extra charge.

Are you liable for anything that will happen with my laptop? Not at all, replacing a dc jack on your laptop is extremely time consuming process.  It usually takes about 2 hours just to get the old jack out of your motherboard without damaging the board or the traces for your DC Jacks

What is the best way to pack a laptop for shipment?  Put an inch or two of a bubble wrap around it, put it in the box, put an AC DC adapter near by, write out a check made out to Applicasoft (or you would be able to pay for it later by credit card through google checkout or Paypal), .  As soon as we get it we will work on it and send it back to you (usually within 24 hours).

Do you repair Apple computers?  We do work with ibook G3 G4 and other apple computers, we can make them work, but the solution won't look cute, so please call before sending them over.

Can you sell just the part?  Yes we sell dc power jacks here: Power Jack