Laptop Power Jack Repair & Charge Port Replacement

If your laptop only charges when you wiggle the power cord, or if it has stopped charging entirely because the connection was wiggled and jiggled too much or damaged from a drop, the internal charging port needs to be replaced.

We specialize in desoldering broken power jacks from laptop motherboards and soldering new, original manufacturer connectors in their place. This service applies to all major laptop makes and models.

Flat-Rate Pricing (Inflation Adjusted for 2026)

  • $150 Flat Rate: Covers parts and labor if you ship the entire laptop.
  • $100 Flat Rate: Covers parts and labor if you send only the motherboard.
  • No Fix, No Charge: If the laptop cannot be repaired, your payment is returned in full.
  • 30-Day Guarantee: A 30-day money-back guarantee is provided on all soldering work.
  • USB Type-C Notice: If your laptop uses a newer, small oval USB Type-C port, please visit USBCRepair.com for specialized service.

Shipping Instructions

We maintain a large inventory of replacement connectors, ensuring the exact matching jack for your model is always in stock. Follow these steps to send your device in:

1. Include Payment in the Box

Include your payment ($150 for a full laptop or $100 for a motherboard) inside the shipping box.

  • We accept cash or checks.
  • Make checks payable to: CONNECTOR REPLACEMENT LLC
  • Place the cash or check in an envelope between the screen and the keyboard.

2. Provide a Prepaid Return Shipping Label

Please include a printed, prepaid return shipping label inside the box.

  • Purchase a prepaid return shipping label from UPS or FedEx when dropping off the package.
  • Take a photo of the return label for your records so you have the tracking number.
  • Place the printed return label inside your shipping box.
  • Worst-Case Scenario: If you cannot get a return label from your shipping center, include cash or a check in the box to cover return shipping: $15 for a full laptop or $10 for a standalone motherboard. (Do not send postage stamps).

3. Verify Shipping Addresses

Before sealing the box, double-check that our shipping address and your return address match exactly on your paperwork.

4. Pack and Mail Your Device

Pack the laptop securely using a sturdy box and bubble wrap to avoid packaging surcharges at shipping stores. Ship the package to:

CONNECTOR REPLACEMENT LLC
527 DEER RUN
FOX LAKE, IL 60020
Phone: (847) 529-9441

Turnaround Times & Shipping Information

  • Turnaround Time: Repairs are completed within 2–3 business days from the day we receive your device.
  • Chicagoland Walk-Ins: Local clients can bring the device directly to us for a 2-hour turnaround.
  • Carriers: UPS Ground or FedEx Ground are recommended. If shipping via USPS, use the cash/check option for return shipping, as retail post office counters do not print standard prepaid return labels.

Service Workflow

We receive your package, unpack it, desolder the broken jack, solder the new connector, and test the connection.

If the repair is successful, we keep your payment and the laptop is returned using your label. If the board is unfixable, your uncashed payment is placed back in the box and the device is returned. We have operated this way for over 25 years, resulting in hundreds of 5-star reviews across Facebook, Yelp, the Better Business Bureau (BBB), and Google.

Contact Information

Please include the exact make and model of your laptop in all communications.

  • Text: (847) 529-9441
  • Email: portrepair@gmail.com

 

For a complete list of reviews on Facebook Yelp and google please use the REVIEWS tab at the top of the page. 

  I needed a power jack replaced in my computer.  Took him about an hour, no issues and works great.  

I've done this work before, but never having to solder.  This guy was an good though, much appreciated.  I would do business with him again in a heart beat.

Oh and the price is right to at $100.  I've been quoted anywhere from $150 - $300 so this is a great price for what you're getting.

thumb Michael L.
5/02/2014

  Very skilled technician working out of his home. Professional and polite. You can mail your laptop in or just drop it off locally if you're in the area. Charges a fair flate rate and works quickly. We had a problem with a laptop power jack requiring a complete disassembly, he was available to do it the same day in one hour for $100. Total lifesaver, worth every penny.

thumb D H.
5/04/2018

  I normally don't write reviews but his service was amazing and I myself was sooooo skeptical about just shipping off my laptop to a random company but I received my laptop and it works better than ever he also supplied me with a new power cord and it fits so nice and snug I would definitely use his service again in the future

thumb Jason W.
9/26/2016

  After not being able to find anyone locally to do such a repair, I located Power Jack Repair via Youtube after watching them fix the same make/model of laptop I was having issues with. According to the tracking numbers, Power Jack Repair had my laptop in their care and custody for 24 hours before shipping it back to me.

I wouldn't hesitate at all using this company. Awesome and fast service as well as excellent communication.

thumb Mike D.
6/24/2018

  I had a laptop that was rendered unusable over a year because its power jack no longer worked.  After Googling for how to fix the issue, I determined that I didn't have the expertise to replace my laptop's power jack on my own. However, I was glad to have found Power Jack Repair's videos on Youtube, which were so professional that it helped convince me to ship my laptop to  them for repair.  This shop was quick to fix the problem, and shipping was every bit as quick (not to mention that the packaging was superb)!  Most importantly, the part and repair cost all-in was extremely fair.  I doubt there's a better one-stop shop to send your laptop to for power jack repair at a reasonable cost. I rarely give reviews, but this company deserves 5 stars and then some.  The world needs more reliable and trustworthy companies like this one!

thumb Jeremy E.
4/18/2023

  It's hard to find honest and capable people these days.  Eugene works out of his home office which may be different but it is efficient. He is very good at hardware and diced my laptop when I was in a jam.  

A sincere thanks for helping me out and I am sure I will be back again.

thumb Kabir K.
4/19/2017

  Went through ABOVE AND BEYOND!

Man, I'm so thankful for the technician. My razer laptop power port broke, I tried replacing it myself but was a rookie at it. I sent it to a nearby technician where they made it worse, peeled off the pads and didn't solder well. They tried to get me to sell the laptop and buy a new one from them. Feeling all lost hope, I contacted power jack repair guy and assured me he will be able to fix it. I watched the video repair he did on my laptop and man I'm so thankful and so sorry! I'm sorry for the painful job that you had to go through to fix the pins and display cable. You're truly the best!

thumb Ramen N.
1/31/2024

  I called a few places after my computer was malfunctioning and nobody answered their phone. This owner answered and let me bring it right over. He fixed it on the spot. Knowledgeable and very nice. I recommend and will use again.

thumb Dana P.
10/18/2016

  My laptop stopped running on AC/DC. A local computer repair business said as long as it was still running fine on battery (it was), there was nothing wrong with the computer and that it was the power jack (inside the laptop) that needed replacement/fixing. And they referred me to Applicasoft (Power Jack Repair) as they know of no one in the SF Bay Area who does these repairs. I was told by a local computer guru that the $100 fee (includes shipment back to you) is a good price (if you send them only the motherboard it is $60). As promised, at the end of the day following their receipt of my laptop, Applicasoft (Power Jack Repair) had shipped my machine back to me.

I just got it back and it works like a dream, good as new. They also fixed my broken original power supply cord (the tip was damaged) so I am glad to be using this once again instead of the replacement non-factory cord I had been using for the past six months. Thank you Eugene at Applicasoft!

thumb Lesley H.
2/29/2016