So, my laptop's jack pin broke on Sunday morning. I went to various laptop repair shops in my area on Monday morning (thanks to the help of my best friend) and either they didn't have the replacement part and it would take over a week to order them OR they charged me a ridiculous price for replacement. SO, my friend suggested I ship it to these guys out in Chicago. I didn't even hesitate. I called Eugene up to clarify a few things before shipping out my laptop. He was very polite and quick with his answers. I paid (via paypal) right before I shipped out my laptop to them Monday afternoon.

Now, let me state that they charge a flat fee of $100 to fix/replace your jack and to ship it back to you, it does not include the cost of shipping your laptop TO them. I needed my laptop within the week, so I forked over the cash for next day air. My laptop got delivered Tuesday afternoon. I called to confirm this, and Eugene told me he would have it fixed within a few hours. Later that evening I got a shipping notification from UPS saying that my laptop got shipped and that it would get delivered to me on Thursday. WOW.

They were right. I got my laptop back in one piece, and the jack was repaired as promised. I'm even thinking they cleaned up my fan because it's not making that terrible 'whhhrring' noise it usually does upon start up (and if not, oh well!).

Anyway, I totally recommend these guys if you're in need of a quick jack repair for a fair price.

  I called a few places after my computer was malfunctioning and nobody answered their phone. This owner answered and let me bring it right over. He fixed it on the spot. Knowledgeable and very nice. I recommend and will use again.

  After not being able to find anyone locally to do such a repair, I located Power Jack Repair via Youtube after watching them fix the same make/model of laptop I was having issues with. According to the tracking numbers, Power Jack Repair had my laptop in their care and custody for 24 hours before shipping it back to me.

I wouldn't hesitate at all using this company. Awesome and fast service as well as excellent communication.

  Honestly, I was nervous shipping my laptop so far away for repair but Best Buy wanted to keep my laptop for 5 weeks and said repair cost would start at $500+. This gaming laptop is my lifeline and not just for games, I use it for a variety of things (from volunteer work to business management) and could not be without it for that long. I started searching online for how to repair it myself, that search lead me to this company, they had a youtube video on how to repair my exact laptop and he did it so efficiently. I had a tracking number and it was on it's way back to me about 24 hours after my laptop was received and it's in perfect working order, I couldn't be happier with the service provided. I have been recommending this company to my friends as well (they let me be the test dummy) All around amazing service, helpful technician and such a great price. I cannot thank you enough!

  After taking my laptop in, what was originally thought to possibly be a disconnected wire or a broken jack turned out to be corrosion build-up on both the pin and the power port.  A bit of cleaning, a little filing, some soldering, and my laptop was consistently charging again.  I am very happy with the communication, the process, and the results.

  Very skilled technician working out of his home. Professional and polite. You can mail your laptop in or just drop it off locally if you're in the area. Charges a fair flate rate and works quickly. We had a problem with a laptop power jack requiring a complete disassembly, he was available to do it the same day in one hour for $100. Total lifesaver, worth every penny.

  My laptop has had an DC port issue since 2014 when it blew out on me. I paid 45 dollars to micro center JUST  to have them tell me that this was the issue and it would cost 500 REAL DOLLARS (Bender's voice) to fix it!!!! WHAT?????!!!!!! THAT'S A WHOLE NEW LAPTOP!!!!!! So I said, "Screw that crap". So it sat there for over a year and some change before I finally came across a website that intrigued me. Don't know how I came across it, but I like what I read. Hmmmmm, well I will email them to see how fast of a response I get. So I emailed them (it was late so wasn't expecting a quick response) and went to sleep. Next morning I had an email from them in my inbox with my questions answered. So I decided to ask more question, did my research and saw more than enough reviews and transactions to say ok let's give it a shot.

So I paid 100 upfront via paypaI thru their website, emailed them my P.O.P and info, packed my laptop and shipped it via fedex (18 and some change to ship it and I emailed them the tracking number. I got a response. All was well. Saw they received it and was just waiting to hear from them. They received it on a Sat so I wasn't expecting them to ship it back Sun. Usually they will fix it and ship it within 24 hours my mine was a day longer. We emailed and they ensured me they would expedite my process and ship it out ASAP. Well they did and they ensured me that it was fixed and I needed an AC adapter since mine was completely dead and even recommended me on one I should get. They emailed me the tracking number and my laptop was sent back to me via UPS, assured me in the UPS note that it was fixed and it was fast!!!! I ordered the recommended  AC adapter. When I received it, I plugged it into my port and the light lit right up and I knew it was legit. My HP Pavilion is back home and happy as ever and so am I!

I recommend these guys for sure. I was skeptical at first of course because you can't really trust anything on the web but you can trust these guys. They are awesome and are truly everything they say. Fast, reliable, trustworthy, honest and awesome. for 118 roughly, if you have a DC port issue, they will fix it and cost you way less (see above for my micro center experience with this same issue). Best deal and service you can find for this issue. Don't throw away that laptop, don't buy a new one if there's no need, don't let it sit there and die!!!! send it to the POWER JACK GUYS!!!!

  I shipped my computer from Seattle Washington. My ASUS N73SV laptop was repaired and shipped back to me for $100. Service was fast and the laptop is now charging as intended. I am very happy with the service I received.

  Took my daughter's Sony Vaio laptop in to PJR today. It cost me $100 (exactly what the website said it would cost) and was done in the time it took me to attend a meeting.

Very nice guy doing the work and delivered exactly what I expected.

I would definitely recommend this business.