If your laptop only charges when you wiggle the power cord, or if it has stopped charging entirely because the connection was wiggled and jiggled too much or damaged from a drop, the internal charging port needs to be replaced.
We specialize in desoldering broken power jacks from laptop motherboards and soldering new, original manufacturer connectors in their place. This service applies to all major laptop makes and models.
Flat-Rate Pricing (Inflation Adjusted for 2026)
- $150 Flat Rate: Covers parts and labor if you ship the entire laptop.
- $100 Flat Rate: Covers parts and labor if you send only the motherboard.
- No Fix, No Charge: If the laptop cannot be repaired, your payment is returned in full.
- 30-Day Guarantee: A 30-day money-back guarantee is provided on all soldering work.
- USB Type-C Notice: If your laptop uses a newer, small oval USB Type-C port, please visit USBCRepair.com for specialized service.
Shipping Instructions
We maintain a large inventory of replacement connectors, ensuring the exact matching jack for your model is always in stock. Follow these steps to send your device in:
1. Include Payment in the Box
Include your payment ($150 for a full laptop or $100 for a motherboard) inside the shipping box.
- We accept cash or checks.
- Make checks payable to: CONNECTOR REPLACEMENT LLC
- Place the cash or check in an envelope between the screen and the keyboard.
2. Provide a Prepaid Return Shipping Label
Please include a printed, prepaid return shipping label inside the box.
- Purchase a prepaid return shipping label from UPS or FedEx when dropping off the package.
- Take a photo of the return label for your records so you have the tracking number.
- Place the printed return label inside your shipping box.
- Worst-Case Scenario: If you cannot get a return label from your shipping center, include cash or a check in the box to cover return shipping: $15 for a full laptop or $10 for a standalone motherboard. (Do not send postage stamps).
3. Verify Shipping Addresses
Before sealing the box, double-check that our shipping address and your return address match exactly on your paperwork.
4. Pack and Mail Your Device
Pack the laptop securely using a sturdy box and bubble wrap to avoid packaging surcharges at shipping stores. Ship the package to:
527 DEER RUN
FOX LAKE, IL 60020
Phone: (847) 529-9441
Turnaround Times & Shipping Information
- Turnaround Time: Repairs are completed within 2–3 business days from the day we receive your device.
- Chicagoland Walk-Ins: Local clients can bring the device directly to us for a 2-hour turnaround.
- Carriers: UPS Ground or FedEx Ground are recommended. If shipping via USPS, use the cash/check option for return shipping, as retail post office counters do not print standard prepaid return labels.
Service Workflow
We receive your package, unpack it, desolder the broken jack, solder the new connector, and test the connection.
If the repair is successful, we keep your payment and the laptop is returned using your label. If the board is unfixable, your uncashed payment is placed back in the box and the device is returned. We have operated this way for over 25 years, resulting in hundreds of 5-star reviews across Facebook, Yelp, the Better Business Bureau (BBB), and Google.
Contact Information
Please include the exact make and model of your laptop in all communications.
- Text: (847) 529-9441
- Email: portrepair@gmail.com
For a complete list of reviews on Facebook Yelp and google please use the REVIEWS tab at the top of the page.
I shipped my computer from Seattle Washington. My ASUS N73SV laptop was repaired and shipped back to me for $100. Service was fast and the laptop is now charging as intended. I am very happy with the service I received.
Randy W.6/08/2014
My laptop has had an DC port issue since 2014 when it blew out on me. I paid 45 dollars to micro center JUST to have them tell me that this was the issue and it would cost 500 REAL DOLLARS (Bender's voice) to fix it!!!! WHAT?????!!!!!! THAT'S A WHOLE NEW LAPTOP!!!!!! So I said, "Screw that crap". So it sat there for over a year and some change before I finally came across a website that intrigued me. Don't know how I came across it, but I like what I read. Hmmmmm, well I will email them to see how fast of a response I get. So I emailed them (it was late so wasn't expecting a quick response) and went to sleep. Next morning I had an email from them in my inbox with my questions answered. So I decided to ask more question, did my research and saw more than enough reviews and transactions to say ok let's give it a shot.
So I paid 100 upfront via paypaI thru their website, emailed them my P.O.P and info, packed my laptop and shipped it via fedex (18 and some change to ship it and I emailed them the tracking number. I got a response. All was well. Saw they received it and was just waiting to hear from them. They received it on a Sat so I wasn't expecting them to ship it back Sun. Usually they will fix it and ship it within 24 hours my mine was a day longer. We emailed and they ensured me they would expedite my process and ship it out ASAP. Well they did and they ensured me that it was fixed and I needed an AC adapter since mine was completely dead and even recommended me on one I should get. They emailed me the tracking number and my laptop was sent back to me via UPS, assured me in the UPS note that it was fixed and it was fast!!!! I ordered the recommended AC adapter. When I received it, I plugged it into my port and the light lit right up and I knew it was legit. My HP Pavilion is back home and happy as ever and so am I!
I recommend these guys for sure. I was skeptical at first of course because you can't really trust anything on the web but you can trust these guys. They are awesome and are truly everything they say. Fast, reliable, trustworthy, honest and awesome. for 118 roughly, if you have a DC port issue, they will fix it and cost you way less (see above for my micro center experience with this same issue). Best deal and service you can find for this issue. Don't throw away that laptop, don't buy a new one if there's no need, don't let it sit there and die!!!! send it to the POWER JACK GUYS!!!!
Chris R.8/25/2016
Went through ABOVE AND BEYOND!
Man, I'm so thankful for the technician. My razer laptop power port broke, I tried replacing it myself but was a rookie at it. I sent it to a nearby technician where they made it worse, peeled off the pads and didn't solder well. They tried to get me to sell the laptop and buy a new one from them. Feeling all lost hope, I contacted power jack repair guy and assured me he will be able to fix it. I watched the video repair he did on my laptop and man I'm so thankful and so sorry! I'm sorry for the painful job that you had to go through to fix the pins and display cable. You're truly the best!
Ramen N.1/31/2024
After taking my laptop in, what was originally thought to possibly be a disconnected wire or a broken jack turned out to be corrosion build-up on both the pin and the power port. A bit of cleaning, a little filing, some soldering, and my laptop was consistently charging again. I am very happy with the communication, the process, and the results.
R. M.2/08/2018
A.m.a.z.i.n.g. Like other folks, I "took a chance" based on Google Reviews. Shipped it last week, returned this week, and repaired for $100. ("Geek Squad" wanted $175 to just look at it.) Came back with (1) new power jack in computer and (2) my power cord repaired (possible damage to cord plug) because he didn't find any visible damage when he repaired the Power Jack on the computer. So, no problems, no worries. Let this guy fix your power jack. Thanks!
Donald B.1/13/2022
Very skilled technician working out of his home. Professional and polite. You can mail your laptop in or just drop it off locally if you're in the area. Charges a fair flate rate and works quickly. We had a problem with a laptop power jack requiring a complete disassembly, he was available to do it the same day in one hour for $100. Total lifesaver, worth every penny.
D H.5/04/2018
I normally don't write reviews but his service was amazing and I myself was sooooo skeptical about just shipping off my laptop to a random company but I received my laptop and it works better than ever he also supplied me with a new power cord and it fits so nice and snug I would definitely use his service again in the future
Jason W.9/26/2016
I called a few places after my computer was malfunctioning and nobody answered their phone. This owner answered and let me bring it right over. He fixed it on the spot. Knowledgeable and very nice. I recommend and will use again.
Dana P.10/18/2016
After not being able to find anyone locally to do such a repair, I located Power Jack Repair via Youtube after watching them fix the same make/model of laptop I was having issues with. According to the tracking numbers, Power Jack Repair had my laptop in their care and custody for 24 hours before shipping it back to me.
I wouldn't hesitate at all using this company. Awesome and fast service as well as excellent communication.
Mike D.6/24/2018