If your laptop only charges when you wiggle the power cord, or if it has stopped charging entirely because the connection was wiggled and jiggled too much or damaged from a drop, the internal charging port needs to be replaced.
We specialize in desoldering broken power jacks from laptop motherboards and soldering new, original manufacturer connectors in their place. This service applies to all major laptop makes and models.
Flat-Rate Pricing (Inflation Adjusted for 2026)
- $150 Flat Rate: Covers parts and labor if you ship the entire laptop.
- $100 Flat Rate: Covers parts and labor if you send only the motherboard.
- No Fix, No Charge: If the laptop cannot be repaired, your payment is returned in full.
- 30-Day Guarantee: A 30-day money-back guarantee is provided on all soldering work.
- USB Type-C Notice: If your laptop uses a newer, small oval USB Type-C port, please visit USBCRepair.com for specialized service.
Shipping Instructions
We maintain a large inventory of replacement connectors, ensuring the exact matching jack for your model is always in stock. Follow these steps to send your device in:
1. Include Payment in the Box
Include your payment ($150 for a full laptop or $100 for a motherboard) inside the shipping box.
- We accept cash or checks.
- Make checks payable to: CONNECTOR REPLACEMENT LLC
- Place the cash or check in an envelope between the screen and the keyboard.
2. Provide a Prepaid Return Shipping Label
Please include a printed, prepaid return shipping label inside the box.
- Purchase a prepaid return shipping label from UPS or FedEx when dropping off the package.
- Take a photo of the return label for your records so you have the tracking number.
- Place the printed return label inside your shipping box.
- Worst-Case Scenario: If you cannot get a return label from your shipping center, include cash or a check in the box to cover return shipping: $15 for a full laptop or $10 for a standalone motherboard. (Do not send postage stamps).
3. Verify Shipping Addresses
Before sealing the box, double-check that our shipping address and your return address match exactly on your paperwork.
4. Pack and Mail Your Device
Pack the laptop securely using a sturdy box and bubble wrap to avoid packaging surcharges at shipping stores. Ship the package to:
527 DEER RUN
FOX LAKE, IL 60020
Phone: (847) 529-9441
Turnaround Times & Shipping Information
- Turnaround Time: Repairs are completed within 2–3 business days from the day we receive your device.
- Chicagoland Walk-Ins: Local clients can bring the device directly to us for a 2-hour turnaround.
- Carriers: UPS Ground or FedEx Ground are recommended. If shipping via USPS, use the cash/check option for return shipping, as retail post office counters do not print standard prepaid return labels.
Service Workflow
We receive your package, unpack it, desolder the broken jack, solder the new connector, and test the connection.
If the repair is successful, we keep your payment and the laptop is returned using your label. If the board is unfixable, your uncashed payment is placed back in the box and the device is returned. We have operated this way for over 25 years, resulting in hundreds of 5-star reviews across Facebook, Yelp, the Better Business Bureau (BBB), and Google.
Contact Information
Please include the exact make and model of your laptop in all communications.
- Text: (847) 529-9441
- Email: portrepair@gmail.com
For a complete list of reviews on Facebook Yelp and google please use the REVIEWS tab at the top of the page.
Very skilled technician working out of his home. Professional and polite. You can mail your laptop in or just drop it off locally if you're in the area. Charges a fair flate rate and works quickly. We had a problem with a laptop power jack requiring a complete disassembly, he was available to do it the same day in one hour for $100. Total lifesaver, worth every penny.
D H.5/04/2018
After taking my laptop in, what was originally thought to possibly be a disconnected wire or a broken jack turned out to be corrosion build-up on both the pin and the power port. A bit of cleaning, a little filing, some soldering, and my laptop was consistently charging again. I am very happy with the communication, the process, and the results.
R. M.2/08/2018
A.m.a.z.i.n.g. Like other folks, I "took a chance" based on Google Reviews. Shipped it last week, returned this week, and repaired for $100. ("Geek Squad" wanted $175 to just look at it.) Came back with (1) new power jack in computer and (2) my power cord repaired (possible damage to cord plug) because he didn't find any visible damage when he repaired the Power Jack on the computer. So, no problems, no worries. Let this guy fix your power jack. Thanks!
Donald B.1/13/2022
Awesome!
Sent email letting them know my laptop was going to be sent, & received thanks for heads up. Made them aware of delivery date & used PayPal. On delivery day, they got it at lunch & it was on the way home by dinner!!!
Fantastic service & well worth the price!!
Bart72 ..9/06/2016
Great guy. Found his video on youtube which led me to look up his location. Could not believe he was in my neighborhood. Saved my laptop. Thank you!
Fred F.1/09/2018
I normally don't write reviews but his service was amazing and I myself was sooooo skeptical about just shipping off my laptop to a random company but I received my laptop and it works better than ever he also supplied me with a new power cord and it fits so nice and snug I would definitely use his service again in the future
Jason W.9/26/2016
I shipped my computer from Seattle Washington. My ASUS N73SV laptop was repaired and shipped back to me for $100. Service was fast and the laptop is now charging as intended. I am very happy with the service I received.
Randy W.6/08/2014
It's hard to find honest and capable people these days. Eugene works out of his home office which may be different but it is efficient. He is very good at hardware and diced my laptop when I was in a jam.
A sincere thanks for helping me out and I am sure I will be back again.
Kabir K.4/19/2017
So, my laptop's jack pin broke on Sunday morning. I went to various laptop repair shops in my area on Monday morning (thanks to the help of my best friend) and either they didn't have the replacement part and it would take over a week to order them OR they charged me a ridiculous price for replacement. SO, my friend suggested I ship it to these guys out in Chicago. I didn't even hesitate. I called Eugene up to clarify a few things before shipping out my laptop. He was very polite and quick with his answers. I paid (via paypal) right before I shipped out my laptop to them Monday afternoon.
Now, let me state that they charge a flat fee of $100 to fix/replace your jack and to ship it back to you, it does not include the cost of shipping your laptop TO them. I needed my laptop within the week, so I forked over the cash for next day air. My laptop got delivered Tuesday afternoon. I called to confirm this, and Eugene told me he would have it fixed within a few hours. Later that evening I got a shipping notification from UPS saying that my laptop got shipped and that it would get delivered to me on Thursday. WOW.
They were right. I got my laptop back in one piece, and the jack was repaired as promised. I'm even thinking they cleaned up my fan because it's not making that terrible 'whhhrring' noise it usually does upon start up (and if not, oh well!).
Anyway, I totally recommend these guys if you're in need of a quick jack repair for a fair price.
Casey E.3/12/2015