If your laptop only charges when you wiggle the power cord, or if it has stopped charging entirely because the connection was wiggled and jiggled too much or damaged from a drop, the internal charging port needs to be replaced.
We specialize in desoldering broken power jacks from laptop motherboards and soldering new, original manufacturer connectors in their place. This service applies to all major laptop makes and models.
Flat-Rate Pricing (Inflation Adjusted for 2026)
- $150 Flat Rate: Covers parts and labor if you ship the entire laptop.
- $100 Flat Rate: Covers parts and labor if you send only the motherboard.
- No Fix, No Charge: If the laptop cannot be repaired, your payment is returned in full.
- 30-Day Guarantee: A 30-day money-back guarantee is provided on all soldering work.
- USB Type-C Notice: If your laptop uses a newer, small oval USB Type-C port, please visit USBCRepair.com for specialized service.
Shipping Instructions
We maintain a large inventory of replacement connectors, ensuring the exact matching jack for your model is always in stock. Follow these steps to send your device in:
1. Include Payment in the Box
Include your payment ($150 for a full laptop or $100 for a motherboard) inside the shipping box.
- We accept cash or checks.
- Make checks payable to: CONNECTOR REPLACEMENT LLC
- Place the cash or check in an envelope between the screen and the keyboard.
2. Provide a Prepaid Return Shipping Label
Please include a printed, prepaid return shipping label inside the box.
- Purchase a prepaid return shipping label from UPS or FedEx when dropping off the package.
- Take a photo of the return label for your records so you have the tracking number.
- Place the printed return label inside your shipping box.
- Worst-Case Scenario: If you cannot get a return label from your shipping center, include cash or a check in the box to cover return shipping: $15 for a full laptop or $10 for a standalone motherboard. (Do not send postage stamps).
3. Verify Shipping Addresses
Before sealing the box, double-check that our shipping address and your return address match exactly on your paperwork.
4. Pack and Mail Your Device
Pack the laptop securely using a sturdy box and bubble wrap to avoid packaging surcharges at shipping stores. Ship the package to:
527 DEER RUN
FOX LAKE, IL 60020
Phone: (847) 529-9441
Turnaround Times & Shipping Information
- Turnaround Time: Repairs are completed within 2–3 business days from the day we receive your device.
- Chicagoland Walk-Ins: Local clients can bring the device directly to us for a 2-hour turnaround.
- Carriers: UPS Ground or FedEx Ground are recommended. If shipping via USPS, use the cash/check option for return shipping, as retail post office counters do not print standard prepaid return labels.
Service Workflow
We receive your package, unpack it, desolder the broken jack, solder the new connector, and test the connection.
If the repair is successful, we keep your payment and the laptop is returned using your label. If the board is unfixable, your uncashed payment is placed back in the box and the device is returned. We have operated this way for over 25 years, resulting in hundreds of 5-star reviews across Facebook, Yelp, the Better Business Bureau (BBB), and Google.
Contact Information
Please include the exact make and model of your laptop in all communications.
- Text: (847) 529-9441
- Email: portrepair@gmail.com
For a complete list of reviews on Facebook Yelp and google please use the REVIEWS tab at the top of the page.
Honestly, I was nervous shipping my laptop so far away for repair but Best Buy wanted to keep my laptop for 5 weeks and said repair cost would start at $500+. This gaming laptop is my lifeline and not just for games, I use it for a variety of things (from volunteer work to business management) and could not be without it for that long. I started searching online for how to repair it myself, that search lead me to this company, they had a youtube video on how to repair my exact laptop and he did it so efficiently. I had a tracking number and it was on it's way back to me about 24 hours after my laptop was received and it's in perfect working order, I couldn't be happier with the service provided. I have been recommending this company to my friends as well (they let me be the test dummy) All around amazing service, helpful technician and such a great price. I cannot thank you enough!
Cortney G.3/26/2019
I shipped my computer from Seattle Washington. My ASUS N73SV laptop was repaired and shipped back to me for $100. Service was fast and the laptop is now charging as intended. I am very happy with the service I received.
Randy W.6/08/2014
I had a laptop that was rendered unusable over a year because its power jack no longer worked. After Googling for how to fix the issue, I determined that I didn't have the expertise to replace my laptop's power jack on my own. However, I was glad to have found Power Jack Repair's videos on Youtube, which were so professional that it helped convince me to ship my laptop to them for repair. This shop was quick to fix the problem, and shipping was every bit as quick (not to mention that the packaging was superb)! Most importantly, the part and repair cost all-in was extremely fair. I doubt there's a better one-stop shop to send your laptop to for power jack repair at a reasonable cost. I rarely give reviews, but this company deserves 5 stars and then some. The world needs more reliable and trustworthy companies like this one!
Jeremy E.4/18/2023
Went through ABOVE AND BEYOND!
Man, I'm so thankful for the technician. My razer laptop power port broke, I tried replacing it myself but was a rookie at it. I sent it to a nearby technician where they made it worse, peeled off the pads and didn't solder well. They tried to get me to sell the laptop and buy a new one from them. Feeling all lost hope, I contacted power jack repair guy and assured me he will be able to fix it. I watched the video repair he did on my laptop and man I'm so thankful and so sorry! I'm sorry for the painful job that you had to go through to fix the pins and display cable. You're truly the best!
Ramen N.1/31/2024
After taking my laptop in, what was originally thought to possibly be a disconnected wire or a broken jack turned out to be corrosion build-up on both the pin and the power port. A bit of cleaning, a little filing, some soldering, and my laptop was consistently charging again. I am very happy with the communication, the process, and the results.
R. M.2/08/2018
I needed a power jack replaced in my computer. Took him about an hour, no issues and works great.
I've done this work before, but never having to solder. This guy was an good though, much appreciated. I would do business with him again in a heart beat.
Oh and the price is right to at $100. I've been quoted anywhere from $150 - $300 so this is a great price for what you're getting.
Michael L.5/02/2014
Sent my laptop in from AZ. From shipping to return, one week. Awesome fast service for repairing my laptop power jack. Would highly recommend. Only feedback I have is, communication was non-existent. Y+Would like to have heard it was being shipped back and tracking number.
C W.8/22/2019
A.m.a.z.i.n.g. Like other folks, I "took a chance" based on Google Reviews. Shipped it last week, returned this week, and repaired for $100. ("Geek Squad" wanted $175 to just look at it.) Came back with (1) new power jack in computer and (2) my power cord repaired (possible damage to cord plug) because he didn't find any visible damage when he repaired the Power Jack on the computer. So, no problems, no worries. Let this guy fix your power jack. Thanks!
Donald B.1/13/2022
I called a few places after my computer was malfunctioning and nobody answered their phone. This owner answered and let me bring it right over. He fixed it on the spot. Knowledgeable and very nice. I recommend and will use again.
Dana P.10/18/2016